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Shipping And Delivery

INTERNATIONAL SHIPPING 
Products shipped internationally are typically processed within 24 hours pending availability and credit card verification. Once processed your orders will be delivered with 7-10 business days.
***PLEASE NOTE INTERNATIONAL ORDERS  may attract customs duties and taxes. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. As we are unable to advise the amount this may be, please check with your local customs authority prior to placing an order. ..............................................................................................
CHECKING YOUR ORDER STATUS
Once you have placed your order you will receive a confirmation email. If you do not receive a confirmation email please contact us directly - info@miannandco.com.au.

TRACKING QUERIES
Australia & NZ - Please allow up to 5 working days before querying your parcel. To track your order please email us - info@miannandco.com.au - with your name, contact number and invoice number.

International - Although most arrive quicker, please allow up to 20 working days before querying your parcel. To track your order please email us - info@miannandco.com.au - with your name, contact number and invoice number.

IMPORTANT INFORMATION
We are unable to redirect orders once they have been dispatched

FREE SHIPPING
Postage in Australia is FREE for orders exceeding $150 or $9.95 for those less than $150. **THIS DOES NOT INCLUDE FURNITURE . PLEASE SELECT CORRECT SHIPPING METHOD AT CHECKOUT FOR ALL FURNITURE ITEMS . 
Postage internationally is FREE for orders exceeding $250 for those less individual shipping prices apply.**THIS DOES NOT INCLUDE FURNITURE . PLEASE SELECT CORRECT SHIPPING METHOD AT CHECKOUT FOR ALL FURNITURE ITEMS . 

CANCELLATIONS
Once an order is submitted we are unable to change or cancel the order.
If you have additional questions about your order, please contact us directly by email: info@miannandco.com.au or phone +61 2 9690 2122 between 9am-5pm Australia.

PROMOTIONAL CODES
From time to time Miann & Co has special offers that can be applied to your order by using a promotional code that we provide to you. In order to take advantage of these promotions, you must enter the promotional code in the space provided on the Voucher Code page . The value of the promotion will be applied to your order automatically. Please note only one promotional code may be used per transaction and cannot be used in conjunction with any other promotions.

GST & SALES TAX
Please note that GST and tax calculations are based on the country specified in your shipping address.

SHIPPING METHODS 
Standard Australian & New Zealand orders are typically processed within 24 hours pending availability and credit card verification. Once processed your order will be delivered within the Australia post shipping times.

Products shipped internationally are typically processed within 24 hours pending availability and credit card verification. Once processed your orders will be delivered with 7-10 business days. Please note international orders may attract customs duties and taxes. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. As we are unable to advise the amount this may be, please check with your local customs authority prior to placing an order.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg: Strikes, floods etc).